Approved Vendors


Approved Vendors

LeadingAge California Approved Vendors have the highest standards and go through a rigorous selection process. Approved Vendors are selected by the Group Services Board because they are best in class and they offer unique products or value-added services. In order to become an Approved Vendor, companies must offer:

Savings: many of the programs bring substantial savings

Value Added Services: extra services that come with no extra charge

Member Discounts: group discounts are offered for many of the programs*

Approved Vendors are Selected by LeadingAge California members: The Group Services Board thoroughly researches and evaluates Approved Vendors assuring that these companies are best in class and offer LeadingAge California Members the highest quality products and services, with top notch customer service.

*To the extent allowed by law. Some insurance programs are state-regulated and do not allow discounts on premiums.


Worker's Compensation

Lewis and Associates Insurance Brokers
Lewis and Associates brings decades of experience to assist LeadingAge California members in finding affordable workers’ comp insurance. Their specialized expertise has enabled them to provide workers’ comp insurance to members even in highly volatile and unstable markets and their understanding of the cyclical nature of the market has been invaluable to LeadingAge California members.

Key Features and Benefits:
• Over 30 years experience and a dedicated team with long-term relationships with carriers willing to insure your facility.
• Coverage is available to accounts with adverse loss histories
• Loss control seminars and other in-service programs
• Professional claims handling assistance
• Cost control management

Contact: Jim Smallwood by calling 800-745-3947

GuardianComp Non-Profit Self Insurance Lewis & Associates

GuardianComp is a workers’ comp self insurance group available through Lewis and Associates. Since its inception in 2003, the 25 LeadingAge California members in the program have saved $14 million.

Key Features and Benefits:
• Average savings of 25% - 30% when compared with State Compensation Insurance Fund
• Available to non-profit licensed facilities
• Stringent, comprehensive industry-specific claims handling, loss control and risk management
• Professional claims handling assistance
• Wholly-owned and controlled by its members

Contact: Jim Smallwood by calling 800-745-3947


The California Affinity Group: Lewis & Associates Insurance Brokers

The California Affinity Group is a self insurance group that allows Affinity Group members to purchase general and professional liability policies through Lewis & Associates.  This newly available program has the potential to save participating LeadingAge California members up to 50% on liability insurance premiums.

Key Features and Benefits:
• Potential to reduce liability premiums up to 50%
• No up front capital contribution required
• Available only to LeadingAge California members
• Wholly owned and controlled by Affinity Group members
• Free one-hour consultation available

Contact: Jim Smallwood by calling 800-745-3947.


Lewis and Associates Insurance Brokers 

Liability loss experience in the eldercare field continues to be high. This, along with a trend in suing retirement homes has led to skyrocketing premiums and fewer carriers offering insurance. Under such adverse conditions, having a broker who knows your business is an advantage. Lewis & Associates has more than 30 years experience and a highly specialized staff. (It is recommended that you review your insurance 4-6 months prior to the renewal date.)

Key Features and Benefits:
• Superior underwriting knowledge and relationships
• Loss control seminars and other in-service programs
• Professional claims handling
• Cost control management, including claim control and loss prevention

Contact: Jim Smallwood by calling 800-745-3947

Employee Benefits

Ascension Benefits & Insurance Solutions 

Ascension Benefits & Insurance Solutions is a highly regarded employee benefits and human resource consulting firm.  They specialize in working with non-profits to provide competitive benefits to their employees. Ascension is known for their exemplary customer service and ability to work aggressively to find the best programs for their clients. LeadingAge California members will benefit from a full suite of benefits consulting services at highly discounted pricing.
Key Features & Benefits:
• Flat rate fees at substantially discounted prices for LeadingAge California members
• Association plans and programs with competitive pricing
• Full service benefits and human resource consulting
• Non-profit specialty and experience with senior living providers
• Benefits packages to retain quality employees
• Consolidated billing and eligibility reconciliation to save time and streamline accounting
• Established wellness programs with proven results
• Employer compliance and health care reform expertise
Contact: Tuan Nguyen by calling 925-937-8787 or

Group Purchasing

Value First
Value First is a group purchasing organization owned by LeadingAge California, LeadingAge, and 24 other state associations. Powered by MedAssets, Value First is designed to combine the purchasing power of senior living communities and LeadingAge members across the country, Value First is a free service and will provide members with discounted purchasing on the products and services members use each day. 

Contact: Shawn McCann via email at or (916) 469-3364.

Medical Grade Networks & Integrated Communications Solutions

Salient Networks 

Salient Networks “Self Funding Medical Grade Network Foundation” provides a state-of-the-art core network solution for Healthcare providers that includes security, IP Telephony and wireless technologies. Many other applications utilized in LeadingAge California communities can be easily integrated with the core network. Through the creative application of state-of-the-art technology, Salient Networks enhances resident service, increases resident safety, mitigates risk and improves staff productivity. In many cases, Salient Networks is also able to assist facilities with seeking grants to implement new technology solutions.

Key Features and Benefits:
• Substantial discounts on hardware and labor for LeadingAge California members
• One central network foundation
• System interoperability & regulatory compliance
• Enhanced staff productivity
• Support for seeking grant funding (as appropriate)

Contact: Gary Timmers by calling 760-930-2688.

Resident, Family & Employee Satisfaction Surveys

My InnerView by National Research Corporation

My InnerView, by National Research Corporation, represents the true voice of long-term care and senior living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum. My InnerView programs help improve quality, resident and family experiences, and employee engagement for skilled nursing homes, assisted living communities, continuing care retirement communities, and independent living communities.

Key Features and Benefits:
•    Innovative tools to guide performance improvement initiatives
•    Ongoing surveys that extend move-in to move-out and new hire to former employee
•    Dedicated support from a highly experienced client services team
•    Access to monthly webinars and educational resources
•    BONUS: Discounts on the entire range of cross-continuum offerings from National Research

Contact: Nick Harpster at or call 800-388-4264.

Sales & Marketing Consulting

Seniority, Inc. 

Seniority, Inc. offers a comprehensive range of services for LeadingAge California members, including but not limited to computerized lead tracking systems and training, sales and marketing audits, customer service programs, sales and marketing training, communications consulting, public relations and media services, and sales and marketing plan development.

Key Features and Benefits:
• Local company with national experience – Seniority, Inc. knows LeadingAge California
• One-stop shopping for a wide array of sales and marketing services
• Expert staff based throughout California – 64 full time employees
• Practical, problem-solving approach
• Free one-hour consultation available

Contact: Sloan Bentley by calling 925-924-7158.

Residents' Personal Property 

Lewis and Associates Insurance Brokers 

The GuardianHome residents’ personal property insurance plan is a unique program designed to provide quality, low cost protection for residents in a retirement home setting. The plan covers loss of personal property, as well as personal liability. There are over 5,000 participants.

Key Features and Benefits:
• Low cost coverage
• Available only to LeadingAge California member residents
• The plan is offered on a group basis. Administrative savings are passed on to the residents through lower, more stable rates. Comprehensive personal liability up to $100,000 per occurrence
• Covers replacement cost.

Contact: Ann Oswalt or Tom Lewis by calling 800-745-3947

CNA Employee Benefit

NAHCA Partnership
LeadingAge California and the National Association of Health Care Assistants (NAHCA) have established a collaborative partnership. For a $500.00 Annual Membership fee, each CNA/Caregiver at your communitiy receives:

Key Features and Benefits:
• Prescription discount program at 56,000 NAHCA approved pharmacies
• My Caregiver magazine subscription
• Membership Card
• Lapel Pin
• Free usage of the Members Resource Center
• Member access to add on education and benefit programs
• Uniform discount program
• PEP Talks (12 Annually)
• Member discounts for workshops and annual conventions both state and national
• Wall poster

To learn more or to sign up for membership, download the following documents. Or visit for additional information.

NAHCA Executive Summary

NAHCA Membership Application